Customer support

How can we help?

Popular help topics: delivery, returns,

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My LifePass

At LifeGroup, we’re excited to introduce LifePass, your gateway to seamless navigation across our dynamic ecosystem of interconnected platforms, including LifeJobs, LifeSkool, and LifeDeals. Please login with LifePass here.

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Orders

Want to view, cancel or return your orders? Log in with your LifePass and view the overview of your orders. Please login with LifePass here.

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Shipping

Shipping is automatically calculated during checkout and depends on the size and destination of your order. For orders over a certain amount, we offer free shipping. Unfortunately, more information can be found on our Shipping costs page .

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Returns

Do you want to return an item? You can do so within 100 days of receiving your order. Items must be returned in their original condition, including any labels and packaging. Once we have received your return, you will receive the purchase amount back within 7 days. For more details, please see our full Returns Policy.

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Payments

We offer secure payment methods and use extensive encryption technology to protect your payment information. With us you can pay via iDEAL, credit card and PayPal. For more information about our payment options, visit our Payment information page.

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Privacy

Your privacy is important to us. We protect your personal information and only use it to improve your shopping experience. Our Privacy Policy page explains how we collect, use and permit your information. We never share information with others without your permission.

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Feedback

Your opinion counts! Do you have suggestions, questions or complaints? We would like to hear from you. Your feedback helps us improve our service. Please contact us via our Feedback form or send us an email, so we can respond as soon as possible.

Frequently asked questions

Do you have any questions? Then take a look at our FAQ page for answers to frequently asked questions. Here you will find everything about ordering, shipping, payments, and much more!

Terms and conditions

Our Terms and Conditions contain all important information about our services, rights and obligations for both us and you as a customer. Please read this carefully before placing an order to be completely romantic.

Still no luck? We can help!

If you need further assistance, do not hesitate to contact our customer service. We are happy to help you!

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Contact us and we'll get back to you as soon as possible.